Proven Expertise in:

​​​Business Process Optimization
Individual Consulting & Leadership Development Quality & Training Programs​

"As more and more businesses view the quality function as an enterprise-wide responsibility, employee ownership, engagement and accountability will increase.  But most of all - the company's value, as seen through the eyes of the customer, will soar!


​Companies who use their quality department as a disparate function with the purpose of preparing the quality system documentation to display for the auditors, can no longer survive.  This is especially true when quality escapes or failures are susceptible to the virtual world."

-- Kathy Wishnew

Quality and Training Programs

TRAINING Options

Customized to fit the needs of your organization


Size

Individual, Team, Department, and / or Company


Duration

2 Hours, Half Day, Full Day(s), 1-2 Weeks


Other Training Offerings 

Inventory Management

Customer Service

  • Class Codes, Available to Promise, Customer Commitments, On-Time Delivery

Change Management

Project Management

SMART Goal Development

Strengthen Your New Product Development Process to Increase Sales or Your Process Improvement Methodology to Reduce Costs with our Six Sigma Offerings

Quality as a Business Partner

QUALITY MANAGEMENT TRAINING Offerings:

  • The Quality Dashboard and Management Reviews
  • Managing the Cost of Quality - Quality Cost Categories
  • Quality in Design - QFD, DOE, FMEA, VOC, CTQ
  • Structured or Root Cause Problem Solving - DMAIC, PDCA, CTQs, 8D, etc.
  • Customer Complaint Handling
  • Supplier Management

"Quality in a product or service is not what the supplier puts in.  It is what the customer gets out and is willing to pay for.  A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe.  This is incompetence.  Customers pay only for what is of use to them and gives them value.  Nothing else constitutes quality."

-- Peter F. Drucker

For every $1 invested in quality management:

  • $6 is returned in REVENUE
  • $16 is returned in COST REDUCTION
  • $3 is returned in PROFIT 

QUALITY MANAGEMENT and LEAN Services:

  • DMADV Workshop
  • DMAIC Workshop
  • Quality System Effectiveness Assessment
  • Quality Department Organizational Assessment
  • Quality System Implementation
  • ​Quality, Lean, Six Sigma or Continuous Improvement Program Implementation
  • Lean Leader Assessment

Both the DMADV and DMAIC Workshops can be tailored to meet the needs of your organization and is designed for all functions who are part of introducing new products and services. Engineers, Quality, Sourcing, Product Management, Sales, Customer Service, Operations and Marketing are welcome and encouraged.

"Almost all quality improvement comes via simplification of design, manufacturing....layout, processes and procedures."

-- Tom Peters

“Most Business Processes Are 90% Waste and 10% Value-Added Work."

-- Jeffrey K. Liker

"Quality has to be caused, not controlled."

-- Phillip Crosby

"Be a yardstick of quality.  Some people aren't used to an environment where excellence is expected."

-- Steve Jobs

LeanOn is excited to introduce our latest offering in our product development suite with a Design For Six Sigma Workshop that focuses on:

  • Reducing Time-to-Market
  • Increasing New Product Sales
  • Superior Quality From the Start
  • Empathic Product Development

^used to develop this workshop and our pilot clients are delighted! 

Quality and Training Offerings

LEAN TRAINING Offerings:

  • Intro to Lean
  • Intro to 5S
  • Intro to Kaizen Blitz
  • A3 Problem Solving
  • ​Value Stream Mapping
  • Process Mapping
  • Lean in the Front Office / Service Environment

leading to Fast, Effective Bottom-Line Improvement

The ROI of an Effective Quality Management System*

*June 2012 study by the Center for Economic and Business Research